English Elm Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.8
- Shipping & Delivery4.8
- Price & Quality4.8
- Customer Service4.5
- Return Policy4.7
Recent Customer Reviews (8)
Tobias Bayer
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Deborah Fletcher
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Johanna Keller
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William Dickerson
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Bailey Rees
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Francesca Randall
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Burkett Brousseau
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Joel Estes
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English Elm Pros & Cons
Pros
1
Quality Products: English Elm offers high-quality furniture items.
2
Good Photos and Selection: The website provides good photos of products and a great selection of quality items.
3
Reasonable Prices: English Elm is known for its reasonable prices, often cheaper than competitors.
4
Wide range of products: English Elm offers a broad selection of items, including furniture, rugs, and home goods from brands like Hooker Furniture, Safavieh, and Lexington.
5
Quality items: The store is known for its high-quality items that cater to various styles and preferences.
6
Reasonable prices: Customers have praised the store for its competitive pricing.
7
Excellent customer support: English Elm provides great customer service, assisting customers throughout their shopping experience.
8
Fast shipping: The store ensures prompt delivery of orders, enhancing the overall customer experience.
CONS
1
Poor Customer Service: Many customers have reported poor customer service, including difficulty in reaching representatives and unhelpful responses.
2
Delivery Issues: There have been numerous complaints about delivery issues, including delayed shipments and lack of tracking information.
3
Credit Card Problems: Some customers have experienced problems with their credit cards being charged incorrectly or not being refunded properly.
4
Deceptive Product Descriptions: There have been instances where the actual product received did not match the description on the website, leading to customer dissatisfaction.
5
High Price Level: Some consumers feel that the prices are high, especially considering the poor service experience.
English Elm Features and Benefits
Features
Hassle Free Returns
Offers a hassle-free returns policy.
Quality Products
Offers high-quality furniture items that cater to various styles and preferences.
Good Photos and Selection
The website provides good photos of products and a great selection of quality items.
Reasonable Prices
Known for its reasonable prices, often cheaper than competitors and competitive pricing.
Wide range of products
Offers a broad selection of items, including furniture, rugs, and home goods from brands like Hooker Furniture, Safavieh, and Lexington.
Excellent customer support
Provides great customer service, assisting customers throughout their shopping experience.
Fast shipping
Ensures prompt delivery of orders, enhancing the overall customer experience.